Quality-Driven Business Development (Advanced Level)

An advanced course in improvement science for healthcare professionals who want to lead purposeful, long-term, results-oriented quality work.

Subject area

Leadership & Management

Course Duration

400 hours 40 weeks

Location

Hybrid

Description

This course provides a solid theoretical grounding in the principles of improvement science. Our aim is to offer a professional academic programme that draws on practical experience in quality improvement, introduces relevant research methods, and works together with participants to build a stimulating, supportive environment for intellectual development.

The course is set at advanced level and designed for healthcare professionals with existing experience of driving quality improvement work.

The aim is to bring participants’ knowledge and ability to the level needed to lead and sustain purposeful, long-term, quality-driven improvement work. This means being able to plan, lead, coordinate, implement, analyse, evaluate and develop operations with a focus on patient and customer satisfaction, and to lead results-oriented improvement and development initiatives. As part of the course, participants also carry out a practical improvement project.

The course integrates theory and practice in improvement science by developing participants’ knowledge and strategies for action. It also aims to build a network, giving participants a forum for reflection and the exchange of experience.

The course starts in August, with admissions running through spring. It is delivered on commission for the Region of Västra Götaland.

Learning objectives

On completing the course, participants will be able to:

apply fundamental principles, methods and tools for quality improvement in their own practice
independently and critically assess and evaluate management ideas in relation to relevant research
have carried out and reported on an improvement project applying fundamental principles of quality improvement
act as a leader or methodological resource for patient- and customer-focused operational development within their own area of responsibility

Content

The course consists of three interconnected modules:

Core concepts in theory and practice
Customer- and fact-driven operational development
Leadership and development within systems and complex organisations

Contact

Patrik Alexandersson

Email: patrik.alexandersson@chalmers.se

Organisation

The course is run at quarter pace over two semesters, delivered as full-day sessions combining in-person and digital formats. Lectures with accompanying group discussions and homework assignments form the core of the programme.